Terms & Conditions
General
RusArt.Store is a business, registered in Russia, acting as a broker of art items to companies and private persons. The items are produced by the artists. The artists are the sellers while RusArt.Store is the broker. All prices shown include national VAT. In cases where the buyer is not obligated to pay taxes, VAT is removed in the shopping basket. RusArt.Store reserves the right to price and delivery cost changes.
The buyer orders the products on RusArt.Store by placing products in the shopping basket and paying for them through the payment service.
All customer information is handled confidentially. The contact information given when placing the order is not used for anything else but delivery of the order and for resolving possible issues with the order. When ordering from RusArt.Store you are expected to have acquainted yourself with and committed yourself to the terms and conditions valid at the time of the purchase.
Payments
The payment service on RusArt.Store is made in co-operation with banks and credit institutions. The buyer is not required to register or pay extra costs for using the payment service. All data transfer and money transactions are SSL secured which means that no external party can see your personal information.
Your payment will immediately be registered for RusArt.Store and a confirmation email is sent to your inbox. Payment options depend on the buyer's location. International buyers outside of Russia are offered card payment, PayPal and other payment options.
Delivery
RusArt.Store delivers worldwide. The delivery fee is usually added to the artwork price. For larger artworks an additional delivery fee may apply. The delivery fee is specified in the shopping basket before placing the order. Artwork prices and delivery fees are in US dollars (USD).
Delivery time is, depending on the destination country, greatly varies and can take up to 30-45 working days, unless another delivery time is stated in the artwork information. RusArtStore takes no responsibility in a force major delay or any indirect hindrances.
Recipient's phone number is mandatory for the courier to be able to reach the recipient. If the recipient is not reached, the courier leaves a contact request. If the recipient does not contact the courier, the delivery will be returned to the sender. All artworks are insured during the transportation. The buyer is obligated to inspect the condition of the package upon delivery. If the package is damaged or does not correspond to the order the courier and RusArt.Store have to be notified. See below information about insurance.
The courier service's general terms are applied for transportation.
During reception of goods, the buyer or its representative must inspect the goods received. If a damage is noticed in the reception of goods, the buyer needs to notify it to the carrier. Otherwise, they immediately need to contact RusArt.Store. They must also take other necessary measures to ensure their and the insurer's right to claim compensation from the party responsible for damage